|How can I register?||Click [User Registration] to register and follow the instructions on the screen.|
|Are there any countries where I cannot join UZNEX?||Residence in some countries may be restricted. UZNEX complies with international standards to ensure transparency to financial operations. Designated by (FATA, Financial Action Task Force on Money Laundering) organization the nations and residents of Non-Cooperative Countries and Territories (NCCT) may have restrictions on membership and use. Please contact UZNEX Customer Center for details.|
|Is it possible for entity to register?||
Entity members can also join UZNEX.
＊If the representative name and entrepreneur business registration number do not match after joining, there may be a restriction on the use of the service.
＊There is no difference in using other services besides this.
|Can foreigner also use the services?||UZNEX is a Global Crypto-Asset Exchange where foreigners can sign up and trade.|
|Can minors use UZNEX?||Minors (under 18) are not eligible to sign up or trade.|
|How can I delete my account?||
If you want to delete your membership, please contact the Customer Service Center and consult 1:1 as follows.
- Application by e-mail (email@example.com)
- Send an e-mail to the firstname.lastname@example.org from your registered email on UZNEX.
- Email Subject: Membership Deleting Request
- Required email body:
UZNEX e-mail / name / date of birth (YY. MM. DD) / mobile phone number / Consent to deleting of assets for coins which amount is less than the withdrawal fee.
1. Front and back of ID card
2. Photo of yourself holding ID card (must be a photo with a separate memo)
* Memo Description: Request to delete account on UZNEX (please specify purpose) / Email address / Request date
- Account recovery after deleting is impossible.
■ Re-registration after membership deleting
- You cannot register for the same email account for 1 month after you delete it.
＊Please remember that it is not possible to recover your account after you delete your membership.
■ Reason when membership deleting is impossible
1.If UZS or USD and crypto-asset balance exceeds withdrawal fee (can be deleted when the balance is below withdrawal fee)
2. If a trade is in process
3. Withdrawal is in process
4. Registered as an accident account (account suspended / locked)