Terms of Service
Thank you for visiting uznex.com (“UZNEX” or “We”). By visiting, accessing, or using uznex.com
and associated application program interface or mobile applications (“Site”), You (“User” or “You”)
consent to the Terms of Service (the “Terms”), so please read them carefully.
The Terms constitute the agreement and understanding regarding the use of any or all of
the Services, and any manner of accessing them, between: You and one of the following
service providers (“we,” “us” or “our”).
As described in the Terms, you agree to be legally bound by these terms and all terms
incorporated by reference. If You do not agree to be bound by these terms, do not access or use
We reserve the right to change or modify the terms and conditions contained in the Terms,
including but not limited to any policy or guideline of the platform, at any time and at our sole
discretion. We will provide notice of these changes by posting the revised Terms and changing
the "Last updated" date at the top of the Terms, or by emailing Users at their provided email
addresses, or by any other means as determined by us at our sole discretion. Any changes or
modifications will be effective immediately upon posting the revisions to the Site or at the instant
that we transmit the information. These changes will apply at that instant to all then current and
subsequent uses or Services.
You waive any right You may have to receive specific notice of such changes or modifications.
Your continued use of this platform acts as acceptance of such changes or modifications. If You
do not agree to the Terms in effect when You access or use the platform, you must stop using our
Services. We encourage You to frequently review the Terms to ensure that You understand the
terms and conditions that apply to your access to, and use of, the Services. If You have any
questions regarding the use of the Site, please contact email@example.com.
The Terms and any terms expressly incorporated herein apply to your access to, and use of, any
services provided by UZNEX. The Terms do not alter in any way the terms or conditions of any
other agreement You may have with UZNEX for products, services or otherwise. If You are using
the Service on behalf of any entity, You represent and warrant that (a) such legal entity is duly
organized and validly existing under the applicable laws of the jurisdiction of its organization and
(b) You are authorized to accept the Terms on such entity’s behalf and that such entity agrees to
be responsible to us if You violate the Terms.
You should read the Terms, and any document referred to in them very carefully. If there is
anything that You do not understand in the Terms and any document referred to herein, you
should discuss this matter with us and seek the necessary clarification.
Any formal communication with You will be undertaken through electronic mail unless otherwise
instructed. Documents will be sent to you by electronic mail and you should seek to send any
documents to us by the same means. You will also be able to contact us telephonically.
Any formal communication with You will, unless otherwise agreed, be made in the English
language. In the event of any discrepancy between the English language version of the Terms or
any such communications and any translation of the Terms or such communications (as applicable)
in a foreign language, the respective English version shall prevail.
1. ELIGIBILITY AND PROHIBITION OF USING OUR SERVICES
The Services are intended solely for Users who are 18 or older. By accessing or using our Services,
you represent and warrant that You are at least 18 years old and have not previously been
suspended or removed from the Site or Services. You also represent and warrant that You are not
on any trade or economic sanctions lists, such as the United Nations Security Council Sanctions
List, nor restricted or prohibited from engaging in any type of trading by the European Union, the
Central Bank of the Republic of Uzbekistan, State Customs Committee of the Republic of
Uzbekistan, Office of Foreign Asset Control as well as other administrative law enforcement
Also, UZNEX maintains the right to select its markets and jurisdictions to operate and may restrict
or deny the Services in certain countries at its discretion. if You do not meet these eligibility
requirements, do not use our Services.
2. Description of services
We provide an online trading platform to trade Crypto-Assets (“CAs”) and derivatives linked to CAs or
indices thereof. Buyers and sellers conduct trading on our platform with each other; UZNEX as the
platform provider is not a buyer or seller in these transactions. Users may request the withdrawal
of their CAs, subject to the limitations as stated in the Terms. Users will be able to access their
CAs in their wallets, which are held and safe-kept by UZNEX.
UZNEX provides the User with trading services including:
2.1. An order matching platform that automatically, and according to pre-established criteria,
matches users’ trades with open orders from other users in respect of CAs or CA linked products:
- Spot Services permit You to trade one type of CA for another type of CA. You will not be
able to predetermine or undertake a trade with a predetermined user. Similarly, an order
may be partially filled or may be filled by multiple matching orders arising from different
- Additional Services permit You to trade derivative products linked to CAs or indices
composed of them. These trades are via an order matching platform that automatically,
and according to pre-established criteria, match users’ trades with open orders from other
users. You will not be able to predetermine or undertake a trade with a pre-determined
2.2. C2C – a Peer to Peer matching service, allowing users to exchange their fiat and crypto-assets.
Users are able to buy and sell CAs from each other without the need of a centralized trusted third
party such as an exchange.
2.3. Margin Lending – a Peer to Peer lending service, allowing users to borrow/lend CAs to one
another and earn interest.
2.4. Crypto Wallet – UZNEX also offers its users a crypto wallet enabling each user to store CAs
that are traded via the exchange services or the C2C platform. CAs deposited or acquired by You
through the UZNEX order matching platform or the C2C platform will be held by UZNEX in the
crypto wallet maintained by UZNEX on your behalf. UZNEX offers this service in order to expedite
and facilitate acquisitions and/or disposal of CAs. UZNEX shall be regarded as holding such CAs
on your behalf and shall recognize you as the beneficial owner of any CAs held in your crypto
wallet. UZNEX will not use your CAs as security or in any way make use of your VAs, other than as
lawfully directed by you and with your prior authorization. CAs held by UZNEX on your behalf
may be pooled with those of other Users.
By accepting the Terms, you expressly agree to the pooling of your CAs with the CAs of other
Users. Individual User entitlements may not be identifiable by separate physical documents of title
or other electronic record and, in the case of an irreconcilable shortfall, you may not receive your
full entitlement and may share in the shortfall pro rata. You represent and warrant that you are,
and shall remain at all times, the ultimate and effective legal and beneficial owner of any CAs held
by UZNEX, that you shall not act as nominee or trustee for any other person and that you shall
not transfer, assign, pledge, charge or otherwise create any security interest or encumbrance
whatsoever over such CAs without the prior written consent of UZNEX.
UZNEX, as applicable, shall not be obliged to accept orders unless sufficient CAs are available on
the account for (a) the settlement of the relevant order, (b) the provision of margin as may be
required in respect of relevant transaction in derivatives, and (c) the payment of any related
Charges and expenses as applicable.
Accuracy: While we have made every effort to ensure the accuracy of the information on our
website, the information and content on the website is subject to change without notice and is
provided for the sole purpose of assisting Users to make independent decisions. We have taken
reasonable measures to ensure the accuracy of the information on the website; however, we do
not guarantee the accuracy, suitability, reliability, completeness, performance and/or fitness for
purpose of the content of any Services or products available through the website, and will not
accept liability for any loss or damage that may arise directly or indirectly from the content or
your inability to access the Site, for any delay in or failure of the transmission or the receipt of
any instruction or notifications sent through our platform. We will not have any liability for the
use or interpretation of such information.
Users shall prepare devices and bear costs as follows: 1) internet-connected device, including but
not limited to computer or other internet-connected terminals; 2) internet-accessing costs,
including but not limited to internet fees, rental charges for internet-connected equipments,
cellular data fees, etc.
While using the Services, You accept the information services provided by us. You hereby
authorize us to send commercial information to You via e-mail, SMS, mobile notification, or
mailing address. You can opt out of such services by changing relevant settings on the website.
You acknowledge and consent that the Services are provided by us according to its current
technological capacity and other conditions. While we have made every effort to ensure continuity
and security of the Services, we are unable to completely foresee and hedge legal, technological
and other risks including but not limited to force majeure, virus, hacker attack, system instability,
flaw in third-party services, act of government, etc. that may result in service interruption, data
loss and other losses and risks.
When the system platform is unable to operate properly because of the following circumstances
and the User is unable to access the Services or place or cancel an order, we assume no liability
for damages. These circumstances include, but are not limited to:
- System downtime during maintenance as announced by our platform;
- Telecom or Networking equipment issues;
- Typhoon, earthquake, tsunami, flood, power failure, war, terrorist attacks, and other force
- Any other issues, including hacker attacks, computer virus intrusion or attack, website or
backend maintenance and upgrade, banking related issues, government regulation or
mandates, and any other third party issues;
- Damages to Users or other third parties caused by third parties.
For abnormal transactions, market interruption and other abnormal conditions caused by system
failure, network failure, distributed denial of service attacks (DDos) and other hacker attacks and
other unexpected factors, we have the right to cancel the abnormal transaction results.
We shall not ask for any password from our Users, nor shall we ask Users to transmit any funds,
CAs or CAs addresses, as applicable, that are not listed on the trading platform. We shall not be
responsible for any losses caused by transmitting funds, CAs or CAs addresses, as applicable, that
are not listed on the trading platform.
Abnormal transaction handling: While using the Services, You agree and acknowledge the
possibility of discontinuity and disruption of the Services due to connectivity problems of the CA
networks or other force majeure. Users shall make sure to provide only correct information.
UZNEX does not assume any responsibility of any losses caused by the aforementioned situations
due to your providing incorrect information that results our inability reaching out and explaining
to You the handling procedures.
We have the right to know the purpose and background of the Users who use our products or
services. Users should provide comprehensive and accurate information as required. If we have
reasonable grounds to suspect that the User has provided false trading information, we are
entitled to restrict the User from the use of some or all of our products and services temporarily
3. RISK DISCLOSURE
Trading of CAs involves significant risk. The risk of loss in trading or holding CAs can be
substantial. You should therefore carefully consider whether using the Spot Services or Additional
Services is suitable for You in light of your financial condition.
There is no assurance that our trading market for CAs will be orderly and stable. You should
exercise prudence in trading in CAs (as well as any other assets). Prices can and do fluctuate at
any given moment for any reason. Due to such price fluctuations, you may gain or lose value in
your assets at any given moment. Any CA or trading position may be subject to large swings in
value and may even become worthless.
The User shall bear any loss resulted in his/her own fault or error, including but not limited to: not
in accordance with the transaction prompts operation, not timely trading operations, forgetting or
leakage of passwords, passwords are cracked, and/or the Users computer is invaded or hacked by
In the event of a potential loophole in the trading rules that unjustly enriches the User, we will
contact the User to recover the gains. The User must effectively cooperate, otherwise, we will take
actions, including, but not limited to restrictions on account transactions, freezing account funds,
prosecution of the User in a court with right of jurisdiction and other recourse measures. In the
event that the User does not cooperate, the User will also bear recourse costs.
Additional Services may have incremental risk factors. Please note that:
- You may sustain a total loss of initial margin and any additional CAs deposited with us to
maintain your position;
- If the market moves against your position or margin levels are increased you may be
requested to transfer additional CAs on short notice to maintain your position;
- If you fail to comply with a request for the additional transfer of CAs to your account
within the time prescribed, we may at our sole discretion liquidate any or all of your
positions at a loss;
- Whether you make a profit, or a loss will depend on fluctuations in the price of the
4. YOUR UZNEX ACCOUNT
4.1. With registration of an account on UZNEX, you agree to share personal information requested
for the purposes of identity verification. This information is used specifically for the detection of
money laundering, terrorist financing, fraud and other financial crimes on the UZNEX platform. We
addition to providing this information, to facilitate compliance with global industry standards for
data retention, you agree to permit us to keep a record of such information for the lifetime of
your account plus 5 years beyond account closing. You also authorise us to make inquiries, either
directly or through third parties, that are deemed necessary to verify your identity or to protect
you and/or us against financial crimes such as fraud.
The identity verification information we request may include, but is not limited to, your: Name,
Email Address, Contact Information, Telephone Number, Username, Government Issued ID, Date of
Birth and other information collected at the time of account registration. In providing this
required information, you confirm that it is accurate and authentic. Post-registration, you must
guarantee that the information is truthful, complete and updated in a timely manner with any
changes. If there is any reasonable doubt that any information provided by you is wrong,
untruthful, outdated or incomplete, UZNEX shall have the right to send you a notice to demand
corrections, remove relevant information directly and, as the case may be, terminate all or part of
the Services to you. You shall be solely and fully responsible for any loss or expenses incurred
during the use of UZNEX Service if you cannot be reached through the contact information
provided. You hereby acknowledge and agree that you have the obligation to keep all information
provided up to date if there are any changes.
By signing up for account you hereby authorize UZNEX to make inquiries, whether directly or
through third parties, that UZNEX considers necessary to verify your identity or protect you and/or
UZNEX against fraud or other financial crimes, and to take action UZNEX reasonably deems
necessary based on the results of such inquiries. You also acknowledge and agree that your
personal information may be disclosed to credit reference and fraud prevention or financial crime
agencies and that these agencies may respond to our inquiries in full.
4.2. Protecting Your Account: You agree to not enable anyone to use or direct your account, and
to update information change or if your account has been compromised. You are responsible for
keeping, protecting and safeguarding any keys, certificates, passwords, access codes, user IDs or
other credentials and login information (collectively "Passwords") that have been provided to you
or that are generated in connection with your use of the Service. If you lose your Passwords, you
may not be able to access your account. You agree to notify UZNEX immediately of any
unauthorized use of your Passwords. We will not be responsible for any liabilities, losses, or
damages arising out of the unauthorized use of your Passwords. UZNEX is an online trading
platform, and to avoid potential security risks, the login password, administration password and
any other passwords shall not be set as the same. Relevant responsibilities shall be borne by the
users. Once the user is registered, and becomes a user of the Site, he or she will get the
username (user mailbox) and password, and is and is responsible for all activities and events with
this username and password after entering the system, and bear all the legal liability directly or
indirectly caused by the language and behaviors of the use of this username.
4.3. Password Recovery: Users who lose their passwords can reset it after being verified through
their registered email addresses or phone numbers. You shall immediately report to UZNEX if any
unauthorized operations or security breaches are found.
4.4. Account Balance: If your account shows a credit balance, you may request us to return
available CAs. However, we may at our discretion elect to withhold (or if applicable, deduct) your
request to withdraw (in whole or in part) CAs to you if:
- your open derivatives transactions show notional losses;
- We consider that additional CAs may be required to meet any current or future margin
requirement on open derivative positions due to underlying market conditions;
- You have any actual or contingent liability towards us under the Terms; and/or
- We reasonably determine that there is an unresolved dispute between us in connection
with the Terms.
4.5. Account Closure: You may close your account at any time. Closing an account will not affect
any rights and obligations incurred prior to the date of account closure. You may be required to
either cancel or complete all open orders and, in accordance with the provisions of this Terms of
Service, provide transfer instructions of where to transfer any fiat currency and/or crypto-assets
remaining in your account. You are responsible for any fees, costs, expenses, charges, or
obligations (including, but not limited to, attorney and court fees or transfer costs of fiat currency
or crypto-assets) associated with the closing of your account. In the event that the costs of closing
of your account exceed the value in your account, you will be responsible for reimbursing us. You
may not close any of your accounts to avoid paying any fees otherwise due or to avoid any
examination related to our AML Program.
4.6. Account Suspension and Investigation: You agree and acknowledge that UZNEX has the right
at any moment to suspend your account and any account for which you are a representative or
authorized signatory, etc. Also, you agree that UZNEX an freeze/lock the funds and assets in all
such accounts, and suspend your access to the Site until a decision has been made, if we suspect,
in our sole discretion, any such accounts to be in violation of:
- UZNEX Terms;
- Any applicable laws or regulations;
- UZNEX AML Program;
- Regulatory authority requirement, court order, valid subpoena;
- The account is, or is related to any account that is, subject to any pending litigation,
investigation, or governmental proceeding;
- The account has a balance that needs to be reconciled for any reason;
- If we believe that an unauthorized person is attempting to gain access to your account;
- If we believe that you are using your credentials or other account information in an
unauthorized or inappropriate manner;
- The account has not been accessed in over one year;
You agree and acknowledge that we have the right to immediately investigate your account and
any related account, if we suspect, in our sole discretion, that any such account has committed a
4.7. Account Termination: You agree and acknowledge that we have the right to terminate any
account at any time and for any reason. You further agree and understand that we have the right
to take any and all necessary and appropriate actions pursuant to this User Agreement and/or
Applicable Laws and Regulations. If your account is terminated, we will return your funds, less the
value of any trading fee discounts, rebates, and/or damages that we are entitled to pursuant to
this User Agreement. If your account is no longer subject to an investigation, court order, or
subpoena, you authorize us to return your funds (less any trading fee discounts, rebates, and/or
damages to which we are entitled) to any bank account linked to your account, unless otherwise
required by law. If there is a crypto-asset balance remaining in your account, you agree to provide
us with a crypto-asset address upon receiving written notice, so that we can return the remaining
crypto-assets to you.
5. USERS’ RIGHT AND LIMITATIONS TO LICENSE USE
We grant You a limited, nonexclusive, nontransferable license, subject to the Terms, to access and
use our website and Services, solely for approved purposes as permitted by us. You agree that
You will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate
in the transfer or sale of, create derivative works from, or in any other way, exploit any of our
products and Services.
You agree that:
- All rights, title and interest in the Service and associated software, website and technology,
including all intellectual property rights therein, are and shall remain with the Parties;
- No right or interest in the Service is conveyed other than the limited licenses granted
- The Services are protected by the copyright and other intellectual property laws;
- All rights not expressly granted in these Terms are reserved.
UZNEX has the right to inquire, freeze or deduct the items and accounts of the User in according
to the requirements of any applicable judicial organizations, administrative organizations and
military organizations, including but not limited to police, Prosecution, courts, customs, tax
authorities and so on.
6. USER OBLIGATIONS
6.1. Users shall not register multiple accounts for any purpose.
6.2. Users may not use another User’s accounts.
6.3. Users must not use this website or Services in any way that causes, or may cause, damage to
this site or impairment of the availability or accessibility of this website; or in connection with any
illegal fund payment and settlement including but not limited to payment by illegal means like
fictitious transaction, false price, and transaction refund and so on; illegal cash-out activity via
entity bank settlement account; illegal fund transfer from the bank settlement account of an entity
to an individual account; illegal check cash-out activity or any unlawful, illegal, fraudulent or
harmful purpose or activity under applicable laws and regulations. Users agree to indemnify and
hold UZNEX and their officers, directors, shareholders, predecessors, successors in interest,
employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or
expenses (including attorneys’ fees), made against UZNEX by any third party due to or arising out
of or in connection with Users’ use of this website or Services.
6.4. Users are prohibited in any form from utilizing the Site to engage in illegal activities. Without
the authorization or permission of UZNEX, the User shall not use any of the commercial activities
in the name of this Site or in any form of the Site as a place, platform or medium for engaging in
6.5. Users shall comply with all laws and regulations and bear the responsibility and legal
consequences of any their own actions involving the Site and Services. In addition, Users shall not
infringe the legitimate rights and interests of any third party. Additionally, if UZNEX suffered losses
as a result of Your actions, UZNEX have the right to recover losses from the User via legal actions
or other means.
6.6. If a User violates any obligation above, UZNEX has the right to take all necessary measures
directly, including but not limited to deleting the content posted by the User, canceling the
customer star rating and honor, freezing the User’s balance, pausing or seizing the user’s account
and illegal gains, and prosecution.
7.1. Fees may be incurred for part of the Services provided by us to the Users. By using our
Services, you agree to incur these fees.
7.2. UZNEX has the right to set and modify our fee structure and at our own discretion. We may
also start charging fees on free services. Any fee changes shall be announced in advance.
7.3. If you do not agree with any fees charged, you should stop using the Service immediately.
You are still responsible for any fees previously incurred.
7.4. Unless otherwise stated or agreed, the User agrees that we have the right to automatically
and without prior notice deduct the above-mentioned service fees directly from the assets of the
7.5. If You do not pay in full and on time, we reserves the right to interrupt, suspend or terminate
8. CHANGE, INTERRUPTION, TERMINATION, AND DISCONTINUANCE OF SERVICES
8.1. Service Change and Interruption: We may change the Service and/or may also interrupt,
suspend or terminate the service at any time with or without prior notice.
8.2. Service Discontinuance and Termination: we reserve the right, in our sole discretion, to
discontinue or terminate the services provided to you without notice, temporarily or permanently,
including, but not limited to, the following cases:
- If the personal information you have provided is not true, or inconsistent with the
information at the time of registration and you have failed to provide reasonable proof
(please remember, according to the laws or regulations you should submit true
- If you violate the relevant laws and regulations or this agreement;
- If required by any provisions of the laws and regulations, as well as the requirements of
relevant government authorities;
- For security reasons or other necessary circumstances.
9. COMPLIANCE WITH YOUR LOCAL LAWS
It is your sole responsibility to determine whether, and to what extent, any taxes apply to any
transactions You conduct through the Services, and to withhold, collect, report and remit the
correct amounts of taxes to the appropriate tax authorities. Regarding the prevention of terrorist
financing and anti-money laundering (AML), we will work with local authorities. When using our
Services, you acknowledge that your actions are in a legal and proper manner and your sources
of CAs are not from illegal activities. We may discretionarily or in coordination with local law
enforcement authorities seize, restrict or close-out your account, fiat currency and CAs.
You shall indemnify us and our agents (if any), employees, officers, directors, affiliates, subsidiaries
and successors, and hold them harmless from and against all third- party claims except those
resulting solely from our breach of the Terms. Similarly, we shall indemnify and hold harmless You
and your agents, employees, officers, directors, affiliates, subsidiaries and successors from and
against all third-party claims except those resulting solely from your breach of the Terms.
12.1. Network Service Provider: UZNEX "network service provider", does not guarantee the
information and services provided in this the Site can fully meet the needs of users. We shall not
be liable for errors, insults, defamation, nonfeasance, obscenity, pornography, or blasphemy that
may occur during the process of acceptance of the Parties’ web service.
12.2. Service Interruption: Based on the special nature of the Internet, we do not guarantee that
the service will not be interrupted; the timeliness and security of the service are also not
guaranteed, and we do not bear the responsibility which is not caused by UZNEX
12.3. Safety of the Network: We try to provide a safety network environment to the users;
however, we do not guarantee that the Site or its servers are free of viruses or other potentially
harmful factors; therefore, the user should use the industry’s recognized software to check and kill
any virus in the files downloaded from the Site.
12.4. User Information: we are not responsible for the failure of preservation, modification,
deletion or storage of the information provided by the user. Nor will we be liable for the
typographical errors, negligence, etc. not intentionally caused by UZNEX. We have the right but
no obligation to improve or correct any omission, error of any part of this Site.
12.5. Accuracy, Completeness, and Reliability of the Site: Unless we have expressly agreed in
writing, we shall not guarantee the accuracy, completeness, reliability of any content, such as, but
not limited to, advertising from the platform in any manner (including but not limited to,
containing, connecting, by way of, or downloading) from the Site; we are not responsible for any
products, services, information or materials purchased or obtained by the user according to the
content information on this website. The user bears the risk of using the content of this website.
12.6. User Opinion: The user comments published by users of the Site, are only on behalf of the
users personal point of view. It does not mean that this Site agrees with their views or confirms
their description. This Site does not bear any legal responsibility caused by any user comments.
12.7. Announcements: In regards to notices issued to the users, we will deliver these notices
through a formal page announcement, station letter, e-mail, customer service phone call, SMS or
regular mail delivery. We do not bear any legal responsibility for any winning, discount activities
or information which are delivered by other channels.
12.8. Charges, Commissions, Transactions and Other Fees: we have the right to adjust the recharge,
commission, transaction and other fees according to market conditions, and terminate any
promotional efforts early.
13. APPLICABLE LAW AND VENUE
The Terms and your use of the Services will be governed by and construed in accordance with the
laws of Republic of Uzbekistan. You agree that any action at law pursued by You and arising out
of or relating to the Terms not subject to arbitration (as set forth below) will be filed only in the
Court in the jurisdiction where UZNEX is respectively registered and You hereby irrevocably and
unconditionally consent and submit to the exclusive jurisdiction of such court over any suit, action
or proceeding arising out of the Terms.
You and UZNEX (“All Parties”) agree to arbitrate any dispute arising from these Terms or relating
to the Service, except that you and UZNEX are not required to arbitrate any dispute in which
either party seeks other relief for the alleged unlawful use of copyrights, trademarks, trade names,
logos, trade secrets or patents. You and UZNEX agree that you will notify each other of any
dispute within 30 days of when it arises, that you will attempt informal resolution prior to any
demand for arbitration and that arbitration will be conducted confidentially by a single arbitrator.
You and UZNEX also agree that the court in Republic of Uzbekistan where UZNEX is located has
exclusive jurisdiction over any appeals of an arbitration award and over any suit between the
parties not subject to arbitration. In any arbitration, the parties will not seek discovery from each
other, and the arbitrator shall not allow parties to engage in discovery; rather, each party shall
disclose the evidence supporting their positions at some mutually agreeable time and date prior
to the final hearing. Other than class procedures and remedies discussed below, the arbitrator has
the authority to grant any remedy that would otherwise be available in court. Neither you nor
UZNEX will participate in a class action or class-wide arbitration for any claims covered by these
Terms. You also agree not to participate in claims brought in by a private attorney general or
representative capacity, or consolidated claims involving another person, if any Party is a party to
the proceeding. If the prohibition against class actions and other claims brought on behalf of
third parties contained above is found to be unenforceable, then that language shall be deemed
to have been dropped from these Terms and the remaining obligations relating to arbitration shall
continue in full force and effect.
15. SEPARABILITY, COMPLAINTS AND MISCELLANEOUS
15.1. Separability: If any provision of this Agreement is deemed to be unlawful, invalid or
unenforceable for any reason, such provision shall be deemed to be divisible and shall not affect
the legal effect of any other provision.
15.2. Complaints: If you have any complaints, feedback, or questions, please contact our Customer
Service at firstname.lastname@example.org. When you contact us, please provide us with your name and
email address and any other information we may need to identify you, and the transaction on
which you have feedback, questions, or complaints.
15.3. Miscellaneous: These Terms set forth the complete understanding of the parties with respect
to the subject matter hereof and supersedes all prior understandings and communications relating
thereto. No term or condition of any other document provided to UZNEX which is different from,
inconsistent with, or in addition to the terms and conditions set forth herein will be binding upon
the Parties. You represent and warrant that all information disclosed to UZNEX in connection with
these Terms are true, accurate, and complete.